Summary
Applications Engineer is responsible for supporting the business initiatives to drive solution based selling, working closely with sales team, customer service and strategic marketing to clearly communicate the value proposition to customers.
Principal Duties and Responsibilities
· Offer technical support and expertise advice to customers (both internal and external) on product selection, solutions and other applications knowledge.
· Do regular site visits as part of field learning experiences and also to help troubleshoot issues as necessary.
· Work with sales team to provide customers with product demonstrations and company presentations, technical solution and products offer.
· Work with the Garlock global application team to maintain close coordination and cooperation, access to product related information and seek for technical support when necessary.
· Participate actively in knowledge exchange through global forums and case studies.
· Conduct necessary technical training to customers, distribution partners and internal team
· EPC related projects - to support the sales team in spec-in activities with the best solution, as well as reviewing project technical/testing specifications
· Work with QC team on product defects/issues/technical aspects
· Other ad hoc duties assigned by the supervisor.
Professional Qualifications
· Bachelor’s degree/Diploma in Mechanical/Manufacturing and Engineering is preferred.
· More than three years relevant experience, research and development or technical support experience.
· Competent in Solidworks/Autocad.
· Strong computer skills and knowledge of Excel spreadsheets
Personal Qualifications
· Strong problem – solving skills and engineering knowledge, good ethics.
· Cross-industry application experience.
· Ability to perform multiple tasks at the same time, have good communication skills, ability to work independently.
· Self-driven, good to accept the challenge, have a strong concept of teamwork.
· Industrial sealing products industry work experience is preferred.
· Mechanical engineering or application engineering expertise background and field experience preferred.
Interested applicants please email to [email protected] with full resume and supporting information, photograph, current and expected salaries and contact number
