About the Sector: The Dairy Sector Specialist will be primarily focused on providing technical services to Dairy customers across the APAC region. S/he will be required to identify the key gaps and improvement opportunities with the current cleaning & hygiene programs and develop Diversey cleaning & hygiene programs with a systematic approach that will include appropriate product selections, cost-in-use calculations, and benefits delivered to the customer. In addition, the incumbent will be responsible for defining standards/protocols for trials, customer audits for relevant applications, leading key trials, and gaining approvals. As the technical expert for the Dairy sector in APAC, S/he is also expected to train and/or double work with the sales team on cleaning & hygiene programs, including application expertise and platform knowledge. S/he will be expected to spend. around 70% time in customer sites across the geography.
Job Description
· Develop a clear understanding of Dairy sector processes, sector microbiology, and sector cleaning
· Identify the key gaps and improvement opportunities with the current cleaning & hygiene programs.
· Develop Diversey cleaning & hygiene programs with a systematic approach that will include appropriate product selections, cost-in-use calculations, investment needs, and benefits delivered to the customer.
· Lead in the execution of key value propositions, offerings, and innovations.
· Define standards/protocols for trials, and customer audits for relevant applications. Propose improvements.
· Lead key trials and deliver proposed improvements.
· Gain product approvals.
· Help in conducting periodic audits and recommend corrective actions in case of any deviations.
· Provide technical expertise on demand for sector and sales team.
· Provide inputs and customer feedback to the sales team.
· Train / double work with selected people regarding application expertise/platform knowledge.
· Support sales teams for serious application problems on customer sites
· Provide inputs to Marketing / R&D teams with developing customer needs and trends.
.Support Marketing & RD&E to develop new solutions for relevant customer needs in area of expertise
Experience & Education Qualification:
- 10+ Years of experience in Dairy industry, with experiense in sector leading responsibility.
- B.SC/M.SC/B.E, M.E in Dairy Technology/Food Tecnology/ Agriculture.
- Good stakeholder management and techno commercial skills
- Good Communication skills.