TPM manages the implementation of all the technical aspects of a project/program, since the technical solution through deployment activities and customer acceptance. TPM plans, organizes and pilots the Technical Project in the framework of the overall project. TPM is the customer prime interface for all the technical aspects of the project and manages the day to day technical relationship with the customer. TPM works closely with the Solution Architect and Product Line Managers to deliver the project. This Senior position is to oversee a large project (cost and time), involving multiple BG / BU.
Key Responsibilities / Functions:
• New Product introduction into Customer Lab and Product Homologation process.
• Customer Relationship Management, for the technical solution. Close team work with CPM.
• Lead, plan and organize technical activities involving internal and external stakeholders.
• Contribution to Service Business/Solution Creation, seeking to define new opportunities to expand and renew contracts with the customer.
• Provide technical expertise for product introduction, testing, integration, upgrade/retrofit and acceptance.
• Proactively manage changes in technical scope and identify potential risks and devise contingency plans.
• Prepare and deliver progress reports, customized documents/presentations for technical activities and clarifications of critical issues.
• Leading the Project Technical Team and may perform some line manager responsibilities.
• Stakeholder Management, including prepare a clear and affective communications plan. Monitors, controls and reports KPIs defined in contract. Establish a solid relationship with different BG/BU and PLMs.
• Conduct Change and Risk Management.
• Ensures that the project meets all quality’s KPIs and looks continuously for quality improvement and Customer satisfaction.
• Completes the project closure and / or handover as required.
• Planning various aspects of the project's execution; from product introduction, development, lab verifications, acceptance testing, and deployment with final acceptance along with organizing necessary resources to provide the customer with technical, management and cost proposals.
• Supporting internal project meetings to ensure all project technical commitments are on track and facilitate information exchange across to the different Nokia teams.
• Providing regular executive and working level status reports to communicate the progress of the project.
Qualifications
Required Minimum Qualifications: (Education, Technical Skills/Knowledge)
• Bachelor´s Degree in Telecommunication, Information Technology, Computer Science, Engineering, or applicable Industry experience
• At least 10 years of relevant Technical experience in Telecom Industry. Minimum 5 years of relevant New Product Introduction experience. Experience working for big accounts (T-Mobile, ATT, Verizon) is highly desirable.
• At least 5 years in Fixed Access Wireless projects.
• Good understanding of the Nokia interworking’s from Demand Planning, Forecasting, Material Management to Delivery. Previous experience in Fixed Access Wireless (RGW-4G and 5G) and WiFiBeacons is highly desirable.
• Strong Project Management, Program Management, and Technical Delivery experience required
• Excellent verbal and written communication skills, with experience working directly with both business and technical stakeholders - Prior knowledge and successful experience leading/managing internal process/quality teams and identifying and facilitating process/quality improvements.
• Strong interpersonal and leadership skills.
• To be based in Bellevue, WA, office.
Competence Requirements
• Strong leadership and Behave ethically.
• Customer relationship management and focus.
• Strong technical background.
• Effective Communication
• Organization and Planning
• Adaptability
• Decisiveness
