Requirements
· Diploma in IT with at least 3 years of relevant working experience
· Good in communication skills and ability to multitask
· Must be flexible – respond positively to changes in procedures
· Team-oriented – ability to work with different user groups
· Proactive in problem-solving.
· Knowledge and Technical skills in the following:
Ø Active Directory and Microsoft Windows Server (Install, Configure & Maintain, Migrate & Upgrade, Patching and the following)
Ø Microsoft Dynamics 365 / CRM
Ø Microsoft SQL Server
Ø Managing NAS
Ø Managing Backup Solution
Ø Office IT Equipment, CCTV, Door Access, Lab equipment
Ø Advanced Networking include TCP/IP, VLANs, IPsec VPN, Fortigate firewall & network switches
Ø Cloud systems and networking (Google Cloud Platform)
Ø Microsoft and Azure platform
Description
· Responsible for system development
· Managing client workstation, laptop and tablet for end-users
· Managing mobile devices
· Maintain IT Documentation, on-premise Dell servers, Windows Servers, VOIP Equipment and Microsoft Active Directory environment
· Managing IT Request and ensure all the IT requests are processed
· Managing backup of all the operational data and servers
· Conduct training to users
· Participate in IT Auditing / Accreditation
· Sourcing & Purchase IT Equipment
· Ensure that the Server & DR Disaster site is updated and functional
· Ensure Site / Branch / Office IT Equipment is operational
· Ensure operational Documentation is up to date
· Ensure security and integrity of network and systems
