Job Purpose
You will oversee end-to-end policy services activities (e.g. billing processing, etc.) and give advice and lead the Business Processing team to achieve the overall Department's target.
The Job
• Handles escalation and communication with policyholders and intermediaries
• Actively participate in departmental projects and initiatives; Provide in-depth practices and business logic as business representative
• Carry out tasks / actions without precedent events independently
• Implement new processes to improve efficiency
• Set the direction of process improvement through projects and initiatives including collaboration with other sections
• Handle business processing related enquiries from third parties like clients, intermediaries, TPA and other departments
• Review and implement new SOPs, incorporating changes due to compliance and new ways of working
• Lead and coach multiple teams of Business Processing staff for day-to-day business activities and operations
• Pro-actively allocate resources based on business priorities
• As part of the leadership team, work with key stakeholders to proactively shape the organisation’s culture and conduct environment that is aligned to the organization’s Core Values
• Champion culture and conduct behavioral expectations within the Department/ Division
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlights any potential concerns/ risks and proactively shares best risk management practices Section Head, Business Processing SG Group Insurance Operations SG Group Insurance
Our Requirements
• Degree holder
• Minimum of 5 years working experience in Group Insurance Business Processing role
• Minimum of 5 years in a leadership capacity
• Demonstrates alignment with the organisation’s core values through expected behaviours
• High level of integrity, takes accountability of work and good attitude over teamwork
• Takes initiative to improve current state of things and adaptable to embrace new changes
Interested candidates please share your resume to [email protected] with all details like current salary, expected salary and notice period
Regards
Shashi(R23112213)
Just Recruit Singapore Pte ltd (EA12C6295)
