Core Responsibilities
- Provide clinical support & troubleshooting of medical equipment to doctors, nurses, and other KOLs
- Assist medical professionals to become familiarised with the medical equipment (merits, proper clinical procedures, and usages of the devices)
- Organise and conduct training sessions - perform on-site and on-the-job training on the principal’s products to health professionals in hospitals
- Answer any queries relating to the product range and communicate technical details and functions of products effectively
- Monitor and promote utilisation of products
- Assist in preparation of sales quotation
- Assist in analysis of buyer profiles to enhance performance of sales channels
- Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
- Participate in case reviews - attend procedures in operating rooms of the hospital when needed
- Identify business opportunities and develop strategic accounts
- Establish strong relationships with various KOLs to promote products
- Work closely with principals to be equipped with relevant understanding of new technology and devices in the General Surgery department
- Participate in promotional activity to increase product awareness in the market
- Develop and implement plans for the product line (make recommendations into current product pipeline)
- Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
- Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers
- Ensure consistent sales growth and ensure that customers are provided with high quality care & attention throughout the sales & service process of medical technology procured
- Team player, willing to share workload and work well with colleagues from other departments to ensure smooth sales process
Requirements
- Diploma or Degree in Nursing, Biomedical, Biotechnology, Biology, Medical Science, TCM or Science
- Experience in sales of medical devices, in cardiac department, will be preferred
- Able to travel overseas if required
- Able to work overtime as and when required (includes weekends)
- Must be comfortable in supporting cases in Operating Theatres
