Manager (Design and Facilities)

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

Reporting to Head of Business and Operations Excellence, the position calls for an individual with prior experience in facilities management, store design and build for F&B Food shops, restaurants, cafes and kiosks.

The position requires a proven track record in project management, facilities management, sourcing and maintenance of F&B equipment, close liaison and understanding of prevailing authorities frameworks and submissions. The candidate should also have significant M&E knowledge in F&B settings, especially in cafes and kiosks formats.

The position provides candidates the opportunity to work with Business, Operations and Marketing heads of a leading brand to innovate new concepts and scale its offerings.

Roles and responsibilities:

• Support the facilities and equipment maintenance work across all outlets for the brand.
• Drive all aspects of new outlet build projects, including liaising with Landlords, authorities for submissions and managing of consultants and contractors to ensure on-time and on-budget completion.
• Manage budgets, timelines and quality KPIs of new outlet build projects
• Key partner to Business Units to continuously improve design, space utilization,and outlet equipment setups across outlets to drive productivity and customer experiences.

• Analytical Skills and adept with using data to guide decision making
• 5 years of facilities management and outlet build experience in multi-chain cafes, kiosks, foodshops and F&B operational experience.
• Experienced in the areas of concept design, project development and construction of food eateries (e.g.foodshops, restaurants, kiosks and cafes)
• Familiar with kitchen design, flow and ergonomics with in-depth M&E knowledge in a F&B settings
• Ability to guide and engage various designers and consultants to deliver project outcomes
• Ability to work with operations and marketing departments to deliver project.
• Project Management Professional (PMP) certification is an added advantage