Responsibilities:
- Ensure that the Quality Performance of the warehouse operation conforms to and meets the requirements and expectations of Customers and provides and initiate directions and objectives to do so.
- Manages the monitoring, measurement, review and audit of internal processes and controls (Quality and Process Engineering) specifically applicable to / and designed for customers.
- Works with customer’s quality team and operation team and gets its cooperation in following the Quality mandates that will prevent errors in the processes.
- Connects with customers and conducts necessary and relevant meetings, updates, and discussions to address any Quality issues; and pursue continual improvement.
- Leads and manages a team of Quality and/or Process Engineers who are responsible for supporting the objectives and goals of both Customers and OMNI QAD.
- Assists OMNI SG Quality and Compliance Head/Manager for quality improvement matters.
- Reporting on the performance of the quality management system to the company's management for review and as a basis for improvement of the quality system.
- Liaison with external parties on matters relating to the ISO 9001, AS9120 & SS620: GDPMDS quality management system.
- Identify and record any problems relating to the product, process, and quality system.
- Initiate, recommend or provide solutions through Head of Division / Department.
- Verify the implementation of solutions.
- Evaluate and qualify potential raw materials supplier.
- Prepares and review the Quality Manual, the Quality Procedures Manual.
- Plans and schedules management review meeting as Management Representative (M.R.)
- Audits the implementation of the quality system.
- Initiates requests for and follows up on corrective and preventive actions.
- Ensure inspection, measuring and test equipment are calibrated.
- Ensure inspections and testing are performed in accordance to documented quality procedures.
- Ensure nonconforming products are handled in accordance to documented quality procedures.
- Co-ordinates document control activities.
- Ensure division / departments involved in the ISO 9001, AS9120 & SS620.
Qualifications and Requirements:
- Minimum 5 years’ experience in Quality Assurance or related Function.
- Minimum of 3 years’ experience in assistant managerial/managerial position.
- Capability in Supervising and/or Managing Quality related matters and groups/teams.
- Good communication skills (verbally and written) (ex. Report presentation and report creation)
- Data and objective driven with good analytical skills.
- Experience in dealing with or managing customer concerns and matters.
- Knowledge and/or experience in executing Quality Tools and alike.
- Knowledge in quality related industry standards and practices (e.g. ISO9001…)
- Excellent people and task management skills.
- Degree in Engineering or Quality or related field.
