Job Description
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking for UC Operations Engineer who has proven track record in IT Industry. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
UC Operations Engineer
• Acts as primary IT representative for all meeting room, collaboration space, and telecom system builds for new facility projects (new builds and refreshes)
• Provides support for hybrid, in-person, and virtual meetings including configuring webinar settings, controlling in-meeting functions, and operating AV equipment such as microphones and presentation laptops
• Monitors and troubleshoots existing meeting room and telecom systems deployed in various facilities
Responsibilities
• Reviews construction plans for new meeting rooms and specifies correct room requirements according to client’s Global AV Standards
• Reviews telecom needs with project stakeholders and creates programming sheets for telecom system programming
• Assists project team with procurement of telecom hardware
• Assists project team with procurement and oversight of audiovisual vendor for assigned projects
• Supports vendor and internal stakeholders with commissioning and validation of new telecom and audiovisual systems
• Coordinates and plans upcoming meetings and webinars with meeting stakeholders including executive administration and corporate real estate teams
• During meetings and webinars, engineer may be responsible for controlling Q&A, recording, muting audience and advancing presentation content as coordinated with meeting hosts
• After conclusion of meetings/webinars, engineer will coordinate delivery of post-meeting materials (recording links, chat transcripts, etc.) to event hosts
• Monitors alerting platform for trouble with in production room systems and coordinates response from internal company resources and external vendors when necessary
• Provides timely updates to trouble tickets and project status using appropriate tools
Requirements/Skills:
· Minimum 2 yrs. experience in AV Systems and administering Zoom rooms/phone/system.
· AVIXA CTS, CTS-D, CTS-I certifications preferred.
· Experience in Construction Project Management, build out project meeting or telephony system.
· Strong knowledge of IP stuff – TCP/IP.
· Experience working in operations team with Service Now system.
· Good communication skills
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS:
Consultant Name : Seema Verma
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement:
We take your personal data protection seriously and adhere to both EU and local data protction regulations.
Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.
Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.
