Salary: up to $3.8k
Job Duration: 1 year contract
Working Days & Hours: Mon - Fri 8.30am - 5.45pm
Location: Raffles Place
Job Description:
- Assist walk-in clients on account opening and general account or transaction-related enquires/issues
- To make follow-up calls/emails to clients on:
(a) FSMOne Account Opening Verification
(b) Account holder personal details update requests (e.g. address/contact)
(c) Compliance related matters (e.g. ECDD, Employment, CKA/CAR review etc.)
(d) FSM+ AI applications
(e) Estate Account enquiries
(f) FSM Mobile App navigation/enquiries
(g) Unidentified Payment/ 3rd party payments
(h) Process Corporate Account Opening documents
(i) Transfer In/Out requests/issues - Cover B2B reception area during lunch time and certain period if needed
- Support Live Chat enquiries
- Support ad-hoc FSM Events from time to time
- Additional/ ad-hoc duties may be assigned when required
Job Requirements: Min Diploma in Finance/Business Management with 2 years customer service experience
Interested candidates, please submit your resume to: [email protected]
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
