ROLE SUMMARY
Reporting to the Technical Manager APAC, and using an end-to-end consultative approach, the chosen candidate will develop technology solutions and roadmaps, and provide detailed and accurate scope of works, costs and design, whilst ensuring the successful handover to project engineering and delivery teams.
The Presales Design Engineer will continue to provide technical engagement throughout the project lifecycle, supporting a successful outcome, and driving the development of ongoing solutions and standards.
DUTIES AND RESPONSBILITIES
- Conduct survey services at customer sites, and obtain detailed information required to build accurate quotes.
- Consult with sales teams and customers to fully understand and identify requirements.
- Liaise with local installation partners to obtain and validate quotes.
- Produce solution designs that successfully deliver against the requirements.
- Work closely with the global standards team to produce solutions that fit with global strategies.
- Assist in the development of customer technology standards and roadmaps.
- Present proposed solutions to technical and non-technical clients
- Produce design documentation as required.
- Produce detailed design documentation and drawings as required using CAD.
- Oversee successful migration of projects from an opportunity to deployment.
- Provide technical leadership throughout the project lifecycle.
- Provide ongoing support and design approval to the Project Engineering team (post-internal handover).
- Following projects through implementation to ensure delivery as intended and providing the resulting feedback to the team.
- Liaise with suppliers and manufacturers, ensuring technical knowledge is gained to provide comprehensive consultancy.
SKILL SET REQUIREMENTS
- Excellent technical knowledge of AV & UC technologies and trends.
- Good understanding of enterprise networks, LAN and WAN.
- An up-to-date understanding of the AV marketplace including products and trends.
- Working understanding of CAD.
- Good understanding of Microsoft Office including Excel and Word.
- Ability to understand project schedule and plans.
- Excellent verbal and written communication skills.
- Excellent problem solving and troubleshooting skills.
- Excellent organizational skills and the ability to work on multiple projects.
- Ability to prioritize and work under pressure is essential.
