Caterpillar customers and their equipment are hard at work in every corner of the globe, and they can’t afford to slow down or stop. They need our machines, engines and parts to do the world’s work. That’s what our logistics team makes possible - using the latest digital, analytics and data forecasting tools to move material where it needs to be, when it needs to be there.
Caterpillar currently has an opportunity for an Administrative Assistant with Product Support & Logistics Division (PSLD) in Singapore. This role supports the Freight Management Team to support in shipping documentation and manage the daily planning and execution of shipments.
What You Will Do:
- Ensure consistent, timely and cost-efficient parts delivery to and from Asia Distribution Center (ADC)
- Support execution of ADC’s outbound / inbound transportation services, in a way that meets ADC internal/external customers’ expectation in terms velocity and cost while maximizing profit for Caterpillar
- Ensure invoices are sorted in good order for shipping documents preparation
- Prepare and manage shipping pre-alerts (ANS, BL, CoO,), dealer shipment reports, freight billing for export shipments to dealers / DCs before shipment arrival at destination to enable prompt clearance of shipment
- Update monthly shipment report, manage and update CRM freight bill reporting
- CRM Freight Billing grief management through close liaison with CRM support team
- Issue credit/debit note on freight billing discrepancy
- Close coordination with vendors, internal and external customers in ensuring smooth execution of shipments
- Close liaison with service providers/NVOCC on BL and tax invoice accuracy; troubleshoot and resolve rates discrepancy with service providers/NVOCC when the need arises
- Provide support on additional tasks required for special / emergency outbound shipments
- Support shipment booking and liaise with Operations/transporter on empty container movement when required
- Troubleshoot and resolve billing grief (if any) through close liaison with various support teams
- Manage shipping documents archiving
What You Have:
- Experience in supply chain / freight forwarding / shipping or transportation operations
- Familiar with shipping Incoterms and good knowledge of export customs procedures (Example, types of customs permits, HS codes, Chamber CoO application)
- Possess knowledge in dangerous goods management and transportation (IMDG / IATA)
- IT savvy and proficiency in using MS Office (Words, Excel, Powerpoint), SAP
- Possess good analytic skills
- Willing-to-learn attitude; and a self-starter who takes initiative to proactively seeks clarity when in doubt and resolve issues independently
- Proactive in taking on additional new tasks when assigned and capable of achieving result
- Strong adaptability in working with uncertainties and capability in embracing change positively
- Strong capability to plan, prioritize and multi-task to meet tight datelines and monthly KPI metrics
- Capable to work independently and as a team player with minimum supervision
What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
