Responsibilities:
Job Responsibilities:
· Infrastructure Management: Maintain and administer the organization's IT infrastructure, including servers, networks, and systems, to ensure high availability, reliability, and security.
· Technical Support: Provide technical support and troubleshooting assistance to end-users for hardware, software, and network-related issues, resolving problems promptly to minimize downtime and disruptions.
· System Administration: Manage user accounts, permissions, and access controls across various systems and applications, ensuring security and compliance with organizational policies and regulatory requirements.
· Network Configuration and Monitoring: Configure and monitor network devices, such as routers, switches, and firewalls, to optimize performance, detect anomalies, and prevent security breaches.
· Backup and Disaster Recovery: Implement and maintain backup and disaster recovery solutions to protect critical data and systems
· Documentation and Compliance: Maintain accurate documentation of IT systems, configurations, and procedures, and ensure compliance with industry standards, regulations, and internal policies.
· Digital Strategy Development: Collaborate with stakeholders to understand business objectives and develop a comprehensive digital transformation strategy aligned with organizational goals.
· Workflow Optimization: Analyze current workflows and processes to identify areas for improvement and automation using digital solutions.
· Change Management: Lead change management initiatives to ensure smooth adoption of new digital tools and processes across the organization, including training programs and stakeholder engagement.
· Cybersecurity and Compliance: Implement security measures and compliance standards to safeguard digital assets and ensure regulatory compliance in all digital initiatives.
· Team Collaboration: Work closely with cross-functional teams, including IT, operations, marketing, and finance, to align digital transformation initiatives with goals.
Requirements:
· Diploma / Degree in Business Information Systems / Information Technology or equivalent.
· Excellent attention to detail and analytical skills.
· Effective communication skills, both written and verbal.
· Ability to work independently as well as collaboratively in a team environment.
· Familiarity with security principles and best practices, including encryption, authentication, access control, and threat mitigation techniques.
· Understanding of ITIL (Information Technology Infrastructure Library) principles and practices for IT service management.
· Hands-on experience with system administration, network administration, and technical support in a corporate environment.
Other Information:
· Working location: West, Tradehub 21, Singapore 609966
· Working days / hours: Monday to Friday, 9am to 6pm
