Primary Objective:
- To assist Unit Head Treasury Processing Centre to oversee the day-to-day operations in ensuring accuracy and efficiency with the objective of avoiding operational risk and losses.
- Maintain high quality customer service standards by actively promoting them within the team
- Comply with bank's policy and guidelines in cash handling practices
- Promote team work within the team to achieve a common objective
Key Responsibilities:
Stakeholders Service
- Create a good rapport with stakeholders by providing a positive stakeholders experience at all times
- Manage stakeholders’ expectations by offering the appropriate support and/or solution
Compliance
- Review existing process and adhere to Bank / Department policy and guidelines
Team Work
- Assist colleagues to achieve team goals by offering support and advice
- Encourage and promote team work within the Unit
Operations
- Assist Unit Head Treasury Processing Center to drive continuous improvement to attain operational efficiency, resource optimization and cost effectiveness;
- Ensure timely and accurate delivery of services.
- Identify operational risks and implement measures in mitigating risks to prevent financial losses to the Bank
- Institute internal control measures and implement enhancement changes in treasury operational procedures, practices and computer systems to improve process efficiency and productivity.
- Check accuracy of all accounting batch entries.
Trade Support function
- Validate source document against trades in system.
- Static data set up and maintenance
- Off premise trades monitoring
- Trades amendment / cancellation monitoring
- Handle events along trade life cycle (fixing, option exercise)
- Support new product roll out
- MAS, Risk, Financial, Quality and Control reporting
Confirmation function
- Outgoing confirmation
- Incoming confirmation
- Exception handling of mismatch
