COMPANY DESCRIPTION
As Singapore's leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.
At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.
If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further. Grow your career with us today and make a difference.
RESPONSIBILITIES
- The incumbent is primarily responsible for improving operational management systems in front-end systems such as point-of-sale projects.
- He/ she will contribute to a dynamic team who is responsible for the streamlining of existing processes, formulation and implementation of new technology projects, including performing user acceptance testing, as well as stakeholder management.
- Support project lead in implementation of standard operating procedures for new initiatives, in accordance with audit and financial requirements which involves the formulation of training materials for end users.
- As a subject matter expert of those projects, he/she will resolve business system production issues together with the relevant stakeholders and assist in gathering feedback from stores and other stakeholders post-live. Continuously identify gaps and work closely with ITD and vendors in issue resolution.
- Candidate is also required to travel between outlets for pre/post project implementation, including deployment of the various projects and interact with people from all levels.
- Diploma in any discipline, preferably in Business and Marketing or Business Info Systems
- Previous working experience in the retail industry preferred but not compulsory
- Experience in conducting UAT independently will be a plus point
- Outgoing and willingness to acquire new skills
- Ability to communicate with others effectively
- Comfortable with new technology and backend systems
- Able to multitask and manage tight timelines
- Good decision making skills and respond to high-pressure situations
- Keen eye for details
