Scope of responsibilities
Responsible for the daily operation requirements of Agape Services Pte Ltd, a social enterprise of Far East Organization, which includes Sales Operations, and general administration duties of the social enterprise.
Duties and Responsibilities.
- Provide overall administration support to the Operations Team
- Coordinate between different departments, clients and contractors to ensure order fulfilment and proper documentation and billing
- Liaise, coordinate, plan job assignments for contractors according to work schedule and requirements while ensuring that budget and cost are in control
- Administer the procurement process, this includes sourcing, requesting quotes in accordance with the procurement policy, obtaining approval, issuing purchase orders via SAP, coordinating with vendors for the delivery of goods and services, and managing post-delivery actions
- Communicate and liaise with clients on their job request, work on pricing and costing in accordance to the framework which includes seeking approval on the proposed quotation, issuance of quotations, issuance of service delivery reports, etc
- Managing inventory, including machinery, equipment and consumables. This involves conducting regular stock checks, administering records to track incoming and outgoing stock, and ensuring proper inventory management.
- Handle customer complaints timely and follow up with Operations Team to provide appropriate solutions and/or alternatives
- Prepare and liaise with Operations Team and Finance Department for timely billing of work done
- Check and reconcile attendance entries in the Time-Management System, process casual labour and overtime claims in accordance to time sheets approved by Manager
- Overall office administration for Agape Services’ HQ
- Any other administrative and operational duties assigned
Requirements
- Diploma in any field
- At least 1 years of relevant experience
- Proficient in MS Office, SAP experience preferred
- Highly resourceful, independent and able to work in a fast-paced environment
- Excellent communication, organizational and interpersonal skills
- Adaptable, resilient and able to work under pressure
- Self-driven nature with strong attention to detail
- Working location: 16 Gambas Cres, level 2 Nordcom II, Singapore 757006
