The Role
This position will focus on overall PC management process and using SCCM and intune for daily operational tasks.
Job Responsibilities
- Create, test and build a standard desktop software packaging and deployment.
- Maintain software and applications catalogs, update Windows 10 OS (or equivalent), manage security patches, push patches and OS updates via PC management software such as SCCM, CMG and Intune.
- Harden computer Windows 10 OS via CIS benchmarking to improve overall computer OS security settings and compliance.
- Manage assets (PC & software), reporting, provide analytics and track patch compliance, identify and uninstall the blacklisted or unlicensed software from the user’s computer.
Job Requirements
- Bachelor Degree in Computer Science/Information Technology or relevant experience with specialist qualification like MCSE.
- 3-5 years’ relevant experiences.
- Possess solid technical background, including experience working with Active Directory, Group Policy, Windows 10 and Office 365.
- Have knowledge in SCCM, Intune, IBCM or CMG to deploy software patches into computers.
- Possess experience of Basic Networking, DNS, DHCP, Active Directory, AD Connect and mobile device management.
- Possess experience of troubleshooting PC/Server Hardware and Software issues.
- Proven experience of 1st or 2nd line support experience (essential).
- Proficient to program in Powershell, VB.net, Batch, system configuration will be an advantage.
