- Supervise, train and assist employees in customer service, store maintenance and product promotions.
- Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles.
- Seek ways to better promote the store, the product line and service within the store.
- Maintain proper inventory levels, ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure maximum efficiency in meeting sales goals.
- Implement cross-training of employees and Assistant Managers to maintain productivity at all times.
- Manage all controllable costs with a view to maintaining profitability.
- Ensure the store remains clean and presentable at all times.
- Hire and train as needed to ensure adequate personnel is on hand to provide outstanding customer service.
- Work on site at a shop to oversee employee activities and handle the administrative and managerial duties of running a store.
- Ensure store is stocked with the correct amount of merchandise and adjust the store layout to display in-demand items. Develop strategies to meet sales targets and plan promotions to attract business.
- Evaluate employees and mentor them to improve their retail skills, addressing issues with staff and planning professional development opportunities and company policies for employee behavior.
- To provide customer service and interact with customers who have an issue or need high-level support with a purchase or return.
Requirements
- Demonstrated success with 2-3 years of experience as a Store Manager.
- Exemplary reliability and a steadfast work ethic are fundamental traits we seek.
- 5 years of progressive experience in retail and management, showcasing a profound understanding of sales and marketing strategies.
- Strong leadership skills that inspire and motivate your team to achieve collective and individual goals.
- An innate sense of ownership and pride in your performance, recognizing its profound impact on our company's success.
- A critical thinker with sharp problem-solving abilities, enabling you to navigate challenges with finesse.
- A collaborative team player who values teamwork and leverages it for enhanced outcomes.
- Exceptional time-management skills that allow you to juggle various responsibilities effectively.
- Passionate about photography.
- Superb interpersonal and communication skills that form the cornerstone of exceptional customer and employee interactions.
- Candidate must be able to work on Sat/Sun/Public Holiday.
- 5 days work week.
