- Schedule patient appointments and make reminder calls
- Obtaining, managing & maintaining patient's information in accordance with PDPA
- Check patient's insurance coverage and collect co-payments
- Process credit card payments and balance daily cash deposits
- Perform timely billing in Clinic Management System and in insurance portals
- Support triage to gather patient information for clinical judgement to priority of care
- Respond to patient queries and concerns in a professional manner
- Maintain clinic's supplies inventory (Stock check)
- Assist in dispensing of medication with second checke
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