Responsibilities:
- Identify, design, architect and provide information technical solutions for customers in support of implementation.
- Work closely with the presales team to provide technical proposals, presentations and solution bill of materials and RFPs for mega tenders.
- Be the go-to person for customer for their system infrastructure design and requirements.
- Attend design review and provide high level and detailed technical design documentations.
- Propose the technical solution and oversee the selection of technologies and products and estimate resources required to develop the proposed solution to meet customer’s requirements.
- Articulate alternatives in terms of cost, benefit, and risk where multiple solutions exists.
- Act as a knowledge broker and trusted advisor on our offerings, provide technical direction, guidance, and support complex sales engagements.
- Undertake ownership and accountability for the design of customer's IT infrastructure.
- Perform other job responsibilities as and when assigned.
Requirements
- At least 10 years of related presales/architect working experience in IT projects. Candidates with lesser years of experience may be considered for junior positions.
- At least 2 years of working experience on GCC/GCC+.
- Strong understanding and good knowledge of IT system infrastructure solutions.
- Conversant in multiple system products and solutions including server, storage, virtualization / cloud infrastructure, backup solutions, automation etc.
- Knowledge of networking, switching, and routing concept will advantageous.
- Some knowledge of systems component integration with cybersecurity point products will be advantageous.
- Support multiple products and solutions such as Microsoft, Redhat, VMWare, HCI, AWS, Azure, GCP, DELL EMC or Redhat Ansible etc.
- Certification in any of the above products is advantageous.
- Experience solutioning for government, education and healthcare companies will be advantageous.
- Experience in SI environment preferred.
- Proven analytical and problem-solving abilities.
- Able to act independently and make decisions with minimal supervision.
- Good presentation skills.
- Excellent interpersonal and customer interfacing skills, able to socialise and engage with partners, stakeholders, and team members well.
- Self-driven and motivated individual, who can look at the bigger picture.
Work location: Jurong East.
