Our client, a leading and established Japanese company in Singapore, is expanding. Join them in this exciting journey as a:
Customer Service Officer
Responsibilities:
-Handling day to day customer service operations to support customer requirements.
-Handling customer requests and complaints. Provide solutions to customer.
-Communicate with internal section to fulfill customer requirements and complaints.
-Daily and weekly Rescheduling report in Excel format and in customer portal or Website.
-Plan ahead before public / factory holiday to fulfill customer requirements.
-Operations process improvement to minimize manual task handling.
-Prepare report requested by management as well as customer.
Requirements
-Nitec / Diploma / Degree in Supply Chain Management / Logistics
-Min 3 Years Working experience in sales related or manufacturing sector.
-Preferably in Electronics sector or industry
-Related Customer Service position in order management fulfillment / Production Planning
-Proficient in Microsoft Office(Excel) / SAP system / other order management system.
-Basic Knowledge and understanding of Incoterms.
-Japanese speaking/ writing would be an advantage.
-Communication and negotiations skills.
-Manage collaborations with different level of subordinates to achieve the required outcomes.
-Long terms vision and advance planning skills.
Benefits:
-Additional leave (7 to 8 extra days of PH Leave in accordance with the Japanese calendar)
-Health insurance
-Health screening subsidies
-Spectacles & dental allowance
-Professional development
Work Arrangements:
-Work Location: In person
-Schedule: Monday to FridayWorking Days: Monday to Friday (8:30 am to 5:35 pm)
Remuneration:
-$2,500.00 - $3,500.00 per month
-Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
Are you ready for a challenging and exciting endeavor that will require the investment of a lot of dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!
Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.
For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.
What our client offers
Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.
Our client advocates fair employment practices, recruit talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.
Personal Data Protection Statement for Job Applicants
Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Thank You!
We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews.
YUUKI CHAN | CEI No: R24121938 | Grace HR Solutions | EA Licence No: 22C1305 | UEN: 53456396A
Company Overview
Grace HR Solutions is a boutique professional recruitment consultancy in the recruitment of permanent, contract, and temporary positions.
We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights.
As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.
We strive to be efficient and effective in matching the right candidate to the right job.
Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Grace HR Solutions and affiliates collecting, using, retaining, and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment-related services and such other purposes. It includes identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Additional Company Information
Registration No.
53456396A
EA No.
22C1305
Company Size
1 - 50 Employees
Average Processing Time
30 days
Industry
Human Resources Management / Consulting
Job Types: Full-time, Permanent
