At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Senior HR Business Partner for APAC reports to the VP HR International (based in the UK) and works closely with and supports complex pan-APAC client groups of +250 employees and leaders comprising Sales, Pre-sales, Solutions Engineering, Services, Marketing and Corporate Services professionals from across all of NICE business units.
The main purpose of this role is to partner with the leadership and global HR teams to align organizational and people capabilities with the business strategy and needs in the APAC region, shape an excellent employee experience, drive a robust organizational climate aim to attract, develop and retain the right talent to the organization. Supported by local Talent Acquisition and HR operations, the role will be involved with all levels of the HR operational remit as well as supporting and leading both global and regional HR projects.
This is a fantastic opportunity for an experienced HR professional to gain invaluable experience and unique insights in the technology industry, and bring their experience into a global, multi-national, dynamic, and success-driven organization.
How will you make an impact?
- Driving professional, comprehensive HR partnership to NICE APAC business units (+ 250 employees), spanning over APAC countries such as Singapore, Australia, Japan, China, Hong Kong, Thailand, Philippines, Taiwan and Korea
- Driving talent strategy for the local teams unit in line with the global and region HR strategy, including talent development, leadership development, employment engagement and workforce planning
- Leading regional HR processes (onboarding, organizational development, compensation, employee engagement and performance) and ensuring adherence to regional and global practices and policies.
Being a member of the APAC regional and Global HR teams - Being a HR Professional focal point for managers and employees at all levels (management consulting, career development, employee engagement and experience, etc.)
- Providing local HR expertise in local employee relations matters, and ensuring compliance to local labor regulations
- Supporting organizational changes including communications and transition plans
- Ensuring people data accuracy and leverage data to create deep insights and facilitate business and people decisions
- Work with HR Centre of Excellence (COE), Organization Development (OD), and Talent Acquisition (TA) teams in leading and driving HR initiatives and programs in APAC region
Have you got what it takes?
- 5+ years of experience as an HR professional, and at least 3 years of experience as a client-facing HR Business Partner supporting APAC region, ideally coming from a global, matrixed, technology sales environment
- A solid understanding of the full HR cycle in particular knowledge of performance management, talent management, development, reward and retention, employee relations, employee engagement, employment laws, mentoring and coaching, resource management and career planning
- Strong influencing and coaching skills and proven success in establishing credibility with senior leaders, while handling complex and difficult situations
- Experience in working effectively under pressure to drive multiple deliverables in short time constraints; resilient and flexible
- Has a customer service orientation with excellent organizational skills, execution, and follow-through skills
- Demonstrates passion - approaches all tasks in a can-do attitude, and committed to upholding professional standards
- Relevant graduate-level academic degree. Majoring in HR or CIPD qualified is a plus
What’s in it for you?
Join an ever-growing, market disrupting, global company where the global and local teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Requisition ID: 4153
Reporting into: VP, Human Resources International
Role Type: Individual Contributor
