The Legacy Holdings Operations Business Unit Group Manager is a senior-level position responsible for the administrative activities of the Holdings operations organization, with a focus on newly completed divestitures. Legacy Holdings Operations, part of Legacy Franchises, is responsible for effectively supporting and winding down residual obligations from divested and liquidated businesses. Residual obligations include reputational, contractual, and regulatory items that remain post-divestiture. The operations organization will include multiple in-country teams, a centralized service center, and a global management team. The Business Unit Group Manager will report to and support the Holdings Operations Support Senior Group Manager leading work on newly completed divestitures.
Responsibilities:
- Continuously help evolve the organization and the individual teams to remain effective and compliant while reducing scale. Design and implement strategies and processes that generate improvement, drive efficiency, and control risk. Create durability that is consistent with the length of residual obligations and activities
- Drive administrative, operational, reporting and quality improvements through partnership with internal teams
- Provide leadership for change management including work efforts, projects, and programs for recently completed divestitures. Provide oversight of the Business Critical Milestone reporting process and other PTS reporting processes to ensure quality, efficiency, and accuracy
- Work with Technology leadership to support the business strategy
- Manage financial control by applying a comprehensive understanding of the Profit & Loss (P&L) to improve operational efficiency and productivity. Work with business leadership and FP&A to ensure headcount is accurate and planned appropriately
- Support integration of new teams as divestitures are completed in additional countries
- Ensure internal service providers have appropriate tracking and reporting to meet internal or external requirements
- Build an effective team through hiring exceptional candidates, coaching, collaboration, and motivation of staff.
- May present information and results to Holdings management as well as various governance forums.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- Involved in short- and medium-term planning for broad issues affecting operations
- Applies broad and comprehensive understanding in multiple functional areas as well as underlying business values. Provides evaluative judgment based on analysis of information in complicated, unique, and dynamic situations; draws on diverse range of internal and external sources
- Thorough knowledge of how own function integrates within the overall organization to contribute to achieving business goals; requires a good working knowledge of the industry.
Qualifications:
- 10+ years of experience in complex settings with multiple stakeholders
- Knowledge of the financial services industry
- Demonstrated ability to manage a team
- Proven ability to work in high-pressure environments
- Consistently demonstrate clear and concise written and verbal communication
Education:
- Bachelor’s/University degree or equivalent experience
- Master's degree preferred
