COMPANY DESCRIPTION
Started in 1988, Kopitiam strived to bring the True Singapore Taste to everyone in Singapore by making available favourite local dishes conveniently at affordable prices. In 2018, NTUC Enterprise acquired Kopitiam to further strengthen its value proposition ie. making familiar cooked food affordable in a clean environment.
In November 2019, the 4 Social Enterprises i.e. NTUC FairPrice, NTUC Foodfare, Kopitiam and Link, came together under the FairPrice Group. The Mission is to serve the people of Singapore in meeting their needs under the Everything Food Made Easy philosophy. Under the Group, Kopitiam & NTUC Foodfare were combined as a single Food Services business unit to better nourish generations through cooked food in our multi-format at food courts in malls, coffee shops, hawker centres and quick-service cafes and kiosks. We serve ~2 million customers with >100M meals a year across >100 outlets islandwide.
RESPONSIBILITIES
Reporting to the Area Manager/ F&B Manager, your responsibilities include but are not limit to:
- Direct and manage retail stalls according to company SOPs and regulatory requirements
- Mentor and supervise service staff on food handling, service conduct, and compliance to standards
- Required to prepare meals based on the company's SOPs
- Preparation of food from scratch and premix
- Advice on operational needs and service consistency
- Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability
- Monitor sales and provide monthly sales reports with recommendations for business reviews with management
- Handle cashiering duties, customers' complaints and operational issues
- Other work scope as required by business needs
- Preferably someone with a Diploma in F&B, supply chain or related courses
- Tech savvy, energetic, outgoing, customer service oriented
- Hands-on with good problem-solving skills relating to food court operations and customer issues
- Ability to foster positive working relationships
- Experience working in the F&B sector is a plus
- 6 days, 8 hours rotating shift (weekends/PH)
