List of responsibilities, but not limited to:
• Oversee the development of the overall framework for casework and counselling of residents in the Hostel, budgeting & expenditure according to objectives of the department
• Develop sustainable structure and pathways for staff development and progression (together with Division Head and Corporate Services)
• Ensure staff understanding and aligned practice with the overall philosophy, and provide supervision & guidance for staff
• Oversee casework management and community engagements in the Hostel
• Provide guidance for crisis management & management of complex cases
• Provide direction and guidance on inter departmental and divisional collaboration for the purpose of rehabilitation
• Oversee and conduct family intervention whenever appropriate and necessary for recommended cases
• Coach, mentor and develop staff competency, including overseeing new employee onboarding and providing career development planning and opportunities.
• Networking and liaison with external agencies, by developing network with community agencies and establish collaborative relationship with their key personnel in the rehabilitation and community reintegration of the residents
• Attain the Department goals and ensure they are aligned with Division goals
• Report to the Head of Home
Technical competencies
• Ability to lead the team, to monitor and oversee staff competency and training in order to fulfill their evolving roles and responsibilities in the team
• Ensure staff work in compliance with company policies and standards
Core competencies
• Strong communication skills and effective interpersonal skills to engage internal and external stakeholders
• Ability to work in a multidisciplinary team to deliver social service outcome
Preferred Achievements
• Degree in Social Work with at least 5 years of experience in direct social work practice or similar setting
• Experience in managerial and organizational leadership
• Possess good knowledge and experiences with social work interventions, social policies and community engagement
• Familiar with clinical supervision framework and skills
• Familiar with community resources and government ministries’ systems (i.e. MSF, MOE etc)
