Job Responsibilities
- Liaise with Billing Office on billing related matters and attend to any clarifications on patient bills
- Oversee the financial counselling operation for NUHS@Home
- Guide new Programme Coordinators on boarded and oversee all NGEMR related matters – e.g. troubleshoot access issues, downtime process etc
- Oversee the operations on the ground in ops room to ensure smooth workflows
- Oversee the logistics and transport management for NUHS@Home
- Liaise with ops on all matters related to Logistics, Procurement, Onboarding/Offboarding and other administrative tasks.
- Coordinate with internal i.e. legal, comms & external partners on programme expansion. Maintain relationship with external vendors i.e. feedback for process improvement
- Other ad-hoc tasks as required
Requirements
- A Bachelor’s degree
- Computer literate
- Strong communication and planning skills
- Able to cope with and work in a fast paced environment
- Must be a good team player with positive work attitude and able to work independently
- Prior knowledge/working experience in a hospital setting is an added advantage
