ISO
- Assist to control all documents related to ISO 9k and 18k
- Control the new issue and obsolete documents for ISO
- Assist to issue out standard processes and procedures to all concerned departments
- Track and monitor the monthly submissions for the objectives specified in the ISO
- Track and maintain the customer satisfaction records
- Responsible for all official document transmittal to clients regarding respective projects
- Ensure proper archiving and retention of all client communication documents and agreements in the respective file folders on the server
- Ensure ease of traceability of all project related documents in the server
- Track and maintain the Corrective and Preventive Action Requests
- Track and monitor the Continuous Improvement Records
- Schedule and facilitate the Internal Audits and External Audits
- Maintain records of the ISO manuals
- Maintain records of the ISO forms and ensure these are updated
- Filing and archiving of records according to the retention period
- Prepare and document Management Directives as instructed and document the same for reference
- Prepare and document company policies as instructed and document the same for reference
- Any other instruction as given by your superior related to Document Control
Project
- To provide support in areas such as project team administration (travel and meeting requirements)
- To create and manage a project office calendar
- Project meeting arrangements and providing minute taking
- Creating basic documents and templates
- Documentation recording and filing (post in and out, email in)
- Main point of contract for correspondence and telephone
- General ad-hoc administration duties
- Plan and manage the office supplies to ensure all necessary requirements are in place
- Actively promote the corporate and project goals and values
- Collaborate with other departments to formulate and implement policies, procedures, goals and objectives
Requirements:
Education: Diploma
Experience: minimum 2 years