Job Responsibilities:
· Process customer’s orders/enquiries timely and accurately
· Provide pricing and delivery information
· Liaison with multiple parties including customers, carriers, hauliers, overseas agents etc… for freight handling & or other matters
· Shipping documentation (import/ export/ BL/ documentation)
· Handling of Cargo documentation such as LCL & FCL
· Ensure compliance with customer’s Standard Operating Procedure
· Ensure that all jobs are monitored, costs, selling figures are accurately & timely updated in system
· Ensure all event data are updated correctly in system
· Communicate discrepancies/issues to team supervisor/manager when necessary
· Any other ad-hoc work instructions/administration duties from Supervisor/Manager
