Job Summary:
Seeking a motivated individual for a career with a top Asian financial services group spanning 18 markets. Recognized as one of Asia's Safest Banks and the "World's Best Bank" in 2021, prioritizing lasting customer relationships and community impact. Responsibilities include supporting stakeholders, driving business activities, and ensuring compliance with policies and laws.
Job Scope & Duties
1. Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance
2. CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
3. Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge
4. Documentation review for client onboarding and static data maintenance and transactions documents.
5. Coordination & stakeholder management skills to reach out to different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
6. Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
7. Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
8. Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
9. To support and deliver team KPI and objectives.
10. Handling various duties & ad-hoc project assigned to the team.
11. Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
12. Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
13. Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
14. Able to work in fast paced environment
15. Shows capability in adapting to fast changing environment
16. Good communication skills
Requirements:
- Working experience in a banking environment
- Basic knowledge of banking operation, accounting opening, client’s data processing and updating.
- Experience in Wealth Private Banking with relevant Avaloq knowledge is highly preferable
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969
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