The position is to administer and manage enterprise SAN storages, NAS storages and SAN switches to support day-to-day storage infrastructure operation, capacity planning, upgrade, technology refresh, EOSL replacement and new business project implementation.
Roles and Responsibilities
Storage Management and Administration
- Perform Storage administration such as health-check, monitoring, configuration, storage provisioning in SAN and NAS storages
- Creation and update of configuration, and performance health check processes and procedures.
- Creation of run-books for work done by L1 & L2 operational teams
- Assessment of compliance with IT control policies, and creation and on-time execution of remediation plans for gaps identified
- Regular reporting of storage capacity, performance and availability
- May be requested to support backup infrastructure using NetBackup
- Support storage maintenance, break-fixes, firmware upgrade, capacity upgrade, etc.
- Align storage administration with overall strategic IT service direction
- Comply to policies, procedures, and controls to ensure storage security
Requirements and Qualifications
- Degree / Diploma related to IT / Computer Engineering
- 2 years’ experience in Storage technologies and virtualized environment management
- Knowledge in hardware, Storage technologies and NetBackup
- Experience of knowledge o basic scripting and automation of tasks
- Experience of supporting 24x7 operations
- Certifications in Storage management, NetBackup Administration will be an advantage
- Certification in ITIL will be an advantage
- Comfortable with being rostered on 24/7 standby