One of Singapore’s largest retail and wholesale garden centres, World Farm is focused on providing the best value and widest range of plants and gardening products for gardeners. With our eye on becoming Singapore’s biggest garden center brand, we are now looking for dedicated team players to join us and grow along with us in this exciting phase of our growth.
And since one of our customer service support executives has been promoted, we are now looking for her replacement!
Job Description:
- Support customer service and sales teams
- Take charge of incoming communications via different channels
- Act as a brand ambassador in dealing with customers
- Manage files and records with effective filing systems
- Act as a bridge between offices in Jurong and Sungei Tengah
- Assist to prepare quotations, contracts, and other relevant company documents such as delivery orders and invoices
- Assist with managing and updating of plants and products stocks and prices in our systems
- Assist to check that all sales transactions, community garden plots, landscape project information, and transactions are properly completed.
- Manage office/pantry supplies inventory and place orders
- Perform any other general ad-hoc duties as required
Requirements:
- Minimum Diploma in any field
- Minimum 1 year of local working experience
- Strong organizational skills, with the ability to prioritize tasks
- Good written and spoken communication skills in English.
- Need to liaise with Chinese-speaking customers & suppliers
- Good interpersonal skills
- Excellent customer service attitude and skills
- Competent in Microsoft Office, Outlook, emails
- Positive attitude and willingness to learn new skills
- Detail and deadline-oriented
- 12 months contract with a high possibility to convert to permanent
**Training will be provided**
Working Day & Timing:
Working Day & Timing: 5.5 days work week
Monday to Friday: 8am - 5pm
Saturday: 8am – 12pm
**Due to operational requirements, we regret that this is not a WFH position**
Benefits:
Casual and relaxed environment
Friendly and warm workplace environment
Strong and effective leadership
Good work life balance
Opportunity for personal and professional growth
Salary: $2300 - $2600. Commensurate with experience.
