Job Description: The Admin and Operations Executive – Cleaning will play a vital role in supporting the Cleaning Manager in the administrative and operational aspects of our cleaning social enterprise. You will assist in coordinating day-to-day operations, ensuring smooth workflow, and contributing to the overall efficiency of the cleaning team.
Key Responsibilities:
- Administrative Support: Provide administrative assistance to the Cleaning Manager, including handling correspondence, maintaining records, and organizing documentation.
- Operational Coordination: Assist in coordinating scheduling, manpower deployment, and resource allocation to optimize cleaning services delivery.
- Client Communication: Liaise with clients to gather requirements, address inquiries, and facilitate service arrangements in collaboration with Cleaning sales and marketing.
- Data Management: Maintain accurate and up-to-date records of cleaning activities, client interactions, and operational metrics for reporting and analysis purposes.
- Procurement and Inventory Control: Manage procurement processes, maintain inventory levels of cleaning supplies and equipment, and coordinate with suppliers to ensure timely delivery.
- Training Support: Coordinate training sessions and workshops for the cleaning team, including scheduling, logistics arrangements, and participant communication.
Requirements:
- Previous experience in administrative support roles.
- Strong organizational abilities with attention to detail and the ability to manage multiple tasks concurrently.
- Good verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
- Able to work collaboratively with diverse teams, demonstrate initiative, and contribute to a positive work environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software is desirable.
