Responsibilities:
- Provide comprehensive support to Account Manager
- Generate Sales Quotation using Microsoft Excel and Business Central
- Back-up for Sales Account Manager in customer communication and task when they are out of office /upon request
- Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
- Process sales order and coordinate on service delivery
- Work closely with Sales, Presales and Procurement to prepare quotation to customer
- Source quotation from respective vendors
- In-depth knowledge and use of KDDI tools, processes and partner facing applications such as Cisco CCW and others
- Proactively build and maintain a strong working relationship with ISR team
- Proactively build and maintain a strong working knowledge of strategic OEM products and services
- Use the systems and data to produce reports when necessary.
- May be required to identify and recommend improvements to sales administration processes
Requirements:
- 3+ years in sales and or sales support/operations experience in the information Technology industry
- Candidates with good interpersonal experience
- Excellent vendor/customer relationship development skills
- Work effectively in a team environment and generate high impact results measure by team sales bookings
- Strong organisational and able to handle multitask simutaneously
- Proficiency in microsoft office applications, SalesForce and Microsoft Business Central
- Meticulous, self-driven with strong follow-up skills
- Ability to work independently and/or with a team with minimal supervision
- Candidate with Japanese Language Proficiency is preferred for effective communication with Japanese Speaking Clients.
- Must be the subject matter expert concerning daily processes and procedures
