Roles & Responsibilities
Position Overview:
The Security System Manager provides on-site & off-site remote support to Projects on Physical Security Systems designs / setups / Testing & Commissioning (Access Controls, Biometric systems, CCTV systems, etc).
This includes supporting regional on-going synergies in Security Vendor Management, Preventive Maintenance Co-ordination, execution of regional initiatives relating to Security Systems, and formulating / enhancing Security System Policies.
This position is an APAC role.
Essential Duties and Responsibilities:
1. Security Systems Support, Regional Project
To attend, plan, conduct & execute the Security Systems design & go-live for new offices / sites, A&A sites, ad-hoc retro fits.
To identify, analyse and troubleshoot with Security Integrators / Installers on Access Control Systems, CCTV Systems and other Security Systems, if any, during Testing & Commissioning.
Provide Weekly Project Progress Report (Security System Installation) on each Project Site, to be briefed to the APAC Director of Security Systems & Projects.
Liaise with Client’s Internal Stake Holders to gather required information from Technology Teams and Facilities Teams in each site to facilitate Prior to Security System Go-Live.
2. Preventive Maintenance Support / Regional Vendor Management
To plan, execute Periodic Preventive Maintenance (PPM) of Security Systems as per the standard checklist.
To liaise with Client Stake Holders and Security Integrators on the co-ordinations and administrative requirements to execute the PPMs on target.
To coordinate with Security Control Room team on system status after the PPM activity and ensure proper remote monitoring functionality.
To cross check Security Integrator’s detailed report on PPM and follow up on any defects / snag lists.
Review & negotiate the existing Maintenance Contracts with incumbent APAC Security Integrators or Future Security Integrators.
Analyze & Prepare Annual Budgetary for year-on-year Maintenance Contracts and Ad-Hoc support costings from Security Integrators.
3. Other Roles & Responsibilities
To respond timely and professionally to Emergency Call Outs in Local Office where you are based, during office hours and off office hours.
To involve & provide advisory to internal Dept silos and team members to establish best practices/ decisions.
To be able to act independently with a balanced decision-making.
To provide professional advisory on matters that regional peers are encountering with.
To regularly check and maintain the on-site inventory on essential materials for all offices and report any shortages.
Provide options on any services that may enhance the Clients Security Operational capability.
To report to APAC Vice President of Security Technology and to APAC Director of Security Systems & Projects, to ensure satisfaction of work.
Qualifications/ Competencies/ Position Requirements
Knowledge, Skills, and Abilities
At least 3 to 5 years of experience in Physical Security System Project Management, from Design to CADs to Implementation with Security Integrators and finally Testing & Commissioning. Including Administrative works as part of the overall Project Deliverables.
Must Have Excellent Technical Knowledge on how Access Controls, CCTV, Biometric system works, including Field Knowledge on Maintenance of hardware. This will be tested on ground.
Competent in Budgeting / Forecasting for Maintenance Contracts & Negotiations.
Competent with Vendor Management & Inter-Personal Relationship Skills among Peers.
Hands on experience in CCURE 9000 Software and Verint / Axis Systems is a Bonus.
Excellent presentation, oral and written communication skills.
Excellent problem-solving skills, technical trouble shooting and analytical thinking.
Motivated self-starter and ability to multitask.
Willingness to Travel on tight notices.
Educational Qualification
Diploma or Above or Equivalent Certifications to Current Trade Skills.
Working Hours
Normal hours of work will range from 09:00 AM to 6:00 PM Monday to Fridays.
Able to do Saturday and sunday also if any urgent job.
Able to do driving also, class 3 driving license will be advantages.
Expect to work during weekends / nights due to green hours project execution / Testing & Commissioning.
