This role will be made responsible to plan, support, and coordinate the design, installation, and connectivity of computer systems and network infrastructure to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting, and optimizing all new and existing network hardware, software, and communication links. This role is also responsible for PC, telephone and other electronic infrastructure.
- Provide network asset management, including maintenance of network component inventory, life cycle management and related documentation.
- Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
- Take "ownership" for all network related issues and resolve in a timely manner.
- Manage and ensure effectiveness of servers, including Radius, Print, SmartRoom, and their associated operating systems and software. This includes update of patches and reboot of servers regularly.
- Administration of user accounts, permissions, access rights and troubleshoot on accounts related issue in AD.
- Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, VPN solutions and Email Gateway solutions.
IT Infrastructure Governance & Security
- Manage the crisis of system outages and security attacks. Be the point of contact for any vendor's communication pertaining to outages or security incidents.
- Participate and provide support together with global/regional IT teams to execute IT projects.
- Manage vendor scope of work (onsite or offsite) and oversee the completion of IT projects.
- Maintain and perform regular checks on IT network and system infrastructure. Provide evidence to Internal Audit if requested.
- Maintain and perform regular checks on PC/laptop asset inventory list, making sure the lists are up-to-date and accurate.
REQUIREMENTS
- Minimally 5 years of relevant experience in global IT infrastructure.
- Understanding of incident/problem management and ITIL environment.
- Expertise in Network (equivalent CCNP certified level, LAN / WAN) and AD/AAD Administrator
- Good experience of IT infrastructure, server, network and cloud and IT operation.
- Good knowledge of data centre architecture and infrastructure.
- Strong experience of project management, vendor management and change management.
- Demonstrate robust problem-solving skills and experience in critical infrastructure solutions.
- Experience with systems would be advantageous: Designed and developed, managed the SD-WAN, Zscaler (ZIA, ZPA) / Meraki (Switch / Firewall/ AP), Fortinet (FW), AD/AAD, Sophos Endpoint and Email Protection, Azure, Intune, Microsoft 365.
- Familiar with global environments and able to collaborate with stakeholders across different regions.
- Collaborative and proactive.
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • REG Number R1986508 • NURUL ATIKA BINTE KASSIM
