Executive, Programming Operations and Event Management

This position reports to Manager.

KEY RESPONSIBILITIES :

(A) Event Administration

1. Manage learning administration-related activities such registration, billing and attendance tracking.
2. Provide support such as preparation of course materials, scheduling, course registrations, enrolments and pre / post event reports.
3. Manage accreditation and related processes by coordinating with the Singapore Institute of Legal Education (SILE).
4. Coordinate marketing of course/ programme/ events with internal partners.
5. Coordinate publicity and handling online/ offline registrations.
6. Participate in or lead event execution, including on-site registrations and providing logistical support.
7. Coordinate and prepare logistics for learning activities, including venue and facilities setup, catering, stationery, gifts, etc.
8. Assist the team in administrative matters, such as processing vendor payments, compiling and analyzing participant feedback, and preparing reports for internal and external reviews.

(B) Speaker Management

1. Manage speakers (including arranging for pre-event discussion sessions, partners, sponsors, and stakeholders).

(C) Merchandise Management

1. Coordinate with internal departments for the production of SAL merchandise.
2. Collaborate with vendor(s) for sourcing, ordering, and overseeing deliveries.
3. Plan and supervise merchandise distribution to our members.
4. Conduct stocktaking and prepare relevant reports.

(D) Administration of Learning Management System (LMS)

1. Administer user accounts on the LMS.
2. Upload and distribute course materials through the LMS.
3. Monitor learner progress and prepare learning progress reports.
4. Liaise with LMS vendors/suppliers for support.

(E) Learner Management

1. Manage learner records and database processes.
2. Manage course registrations and enrolments.
3. Assist in the orientation and onboarding of learners.
4. Deal with learner enquiries.
5. Collect feedback from learners.

(F) Others

1. Undertake any other administrative duties and projects as assigned.

KEY SPECIFICATIONS :

• Minimum diploma or at least 3 years’ relevant working experience.
• Experience in educational administration, programme coordination, or a related field, preferably in a higher education or adult learner setting would be an advantage.
• Experience with using and administering learning management systems would be an advantage.
• Is a team player and able to build positive and productive relationships with colleagues and external stakeholders.
• Good interpersonal, writing, communication and presentation skills.
• Meticulous, resourceful and organised.
• Proficient in Microsoft Office applications, particularly Microsoft Word, Excel, PowerPoint and Teams.