• Serve as the primary liaison for clients, addressing technical queries, conducting product training, and guaranteeing optimal customer contentment.
• Foster close collaboration with the sales team and internal departments like product development, marketing, and customer support, ensuring seamless alignment of customer needs, product offerings, and sales strategies throughout the sales cycle.
• Nurture robust client relationships through regular communication, proactive assistance, and value-added interactions.
• Engage with clients to comprehend their technical needs, offering customized solutions that match their business goals.
• Ensure timely delivery of solutions for product development initiatives, adhering to Polymore Innovation's management protocols and processes.
• Establish quality control specifications for newly developed products, aid in preparing Material Safety Data Sheets (MSDS), Technical Data Sheets (TDS), launch packages, and processing guides.
• Stay updated on industry trends, market dynamics, and competitive intelligence to strategically position our offerings.
• Prepare requisite documents for the sales and procurement process, ensuring prompt shipment delivery.
• Undertake additional tasks as assigned.
For interested applicants, kindly send your resume in Word/PDF format
Kindly include the following in your resume.
Current Salary
Expected Salary
Availability
Reason for leaving
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EA (23S1595/R23116355)