Position: Clienteling Lead – Luxury Retail (1-year renewable contract)
Salary: $3,000 - $4,000 + AWS + Variable Bonus
Location: Central
Working Hours / Days: Office Hours
Responsibilities:
- Source and develop suitable brand, retailer, and industry partnerships to increase store traffic with qualified leads.
- Foster connections with high-value clients to boost service quality, enrich their shopping experience, and drive sales, thereby strengthening brand loyalty.
- Monitor and coach the store team to guarantee accurate data collection, encompassing observational insights and the provision of tailored services aligned with individual client preferences.
- Work and liaise closely with marketing and CRM teams to leverage key analytics to build an action plan.
- Follow up on relevant moments to be addressed to VIP customers; work with marketing on communications and outreach.
Requirements:
- Possess a Diploma or equivalent qualification.
- At least 3 years of relevant experience in client-facing and partnership within the luxury retail industry.
- Strong communication skills with the ability to create strong partnerships and coach a team.
- Ability to think creatively and execute with excellence for in-store and online personalized communication.
- Proficiency in CRM systems and ability to use systems.
Interested applicants, please click the apply button to submit your application.
Alyson Ong
Dynamic Human Capital Pte Ltd
Registration No: R22107466
License No: 12C6253
Kindly take note that you will be employed under DYNAMIC HUMAN CAPITAL and will be working with our business partners for the above mentioned project.
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.
https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data
