The Staff Nurse (SN) is responsible for nursing, patient care and related administrative duties as assigned by the Centre Manager. The SN will be strongly supported by the Centre Manager and medical team to build a culture of CARE to support our patients' health needs.
PRIMARY RESPONSIBILITIES
- Register patients, explain charges, collect payment (including day-end closing), schedule follow-up appointments and provide financial counselling for patients scheduled for procedures.
- Answer patient queries through platforms (mobile, telephone, email, face to face)
- Maintain and update quality records according to the standard guidelines on identification, filing, storage, maintenance, and disposition of these records where applicable.
- Ensure the consultation and procedure rooms are in order and check that all equipment and supplies are available and ready for use.
- Prepare instruments for procedures (if any), assist doctor and clean procedure rooms.
- Support in OT and anesthesia procedures
- Handle patient concerns expeditiously and courteously, escalates to senior team accordingly if in doubt.
- Maintain and highlight any feedback on quality of service or issues on medical equipment or process to Supervisor.
- Manage and update stock records for medications stored within the centre, including monitoring of par level of drugs, medicines, supply and stationery. Replenish stocks as per required quantity.
- Chaperone and assist doctors in carrying out treatment and nursing procedures for patients.
- Dispense medications according to doctors’ prescriptions, supported with supervision.
- Cross-support nurses in their duties across each specialty discipline as required
- Any other duties as assigned by the Centre Manager
REQUIREMENTS
- Registered Nurse with Singapore Nursing Board
- BCLS and AED Certified
- Diploma in Nursing or equivalent
- At least 2 years’ experience in a clinical setting, experience in Operating Theatres and anesthesia an added advantage
- Works precisely and accurately with details and facts. Is methodical and does not overlook details.
- Demonstrates pro-active role in anticipating patient needs and in delivering satisfaction.
- Service oriented, with good interpersonal and communication skills.
- Able and willing to work clinic hours on a 5.5-day work week
