Our Client, a Global Tech Company is seeking a Business Systems Analysis to work on a number of projects supporting its CRM Business.
Responsibilities
- Siebel CRM/UCM Install, configure, Patch Upgrade, Sizing of application servers, Performance Analysis and Tuning of Siebel servers/Application.
- Install and configure Middleware fusion technologies BI Publisher & Quadient with Siebel LDAP/AD/DB security adapter setup & SSO configurations and enable SSL.
- UCM application integration with EDQ tools.
- Participating in design discussions to find the solutions and evaluate them according to the business value it provides.
- Review the designs of other teams and give the suggestions to make it more efficient.
- Conducting POCs on some of the industry latest Technology services to leverage to the business.
- Built the high available architecture for CRM/UCM & Supporting applications to sustain disasters/corruptions.
- Reviewing Environment and upscaling as per organizational growth.
- Application Container tuning, Gateway Zookeeper troubleshooting, and Data source reconfigure.
- Unshipped Language setup and implementation Multilingual Custom AD/SSO.
- Identifying and analyzing project complex/performance issues and fix.
- Supporting MIM/P0/P1 incidents and identifying Pro-active mechanism to fix issues permanently and collaborate with team on solution implementation.
Skills and Qualifications:
- Minimum 8+ years of Software Engineering experience.
- Minimum of 4 years as a Siebel Server administrator.
- 2 years with Quadient & MDM tools administration.
- Strong solving skills for performance issues in Siebel and BI.
- Excellent knowledge of Linux and Bash scripting.
- Intermediate experience on Python with 3 years of experience
- Intermediate knowledge of CI/CD and DevOps tools such as Jenkins, SonarQube, k8s, and Docker.
- Proven experience with Siebel Server architecture discussions.
