Global Head of IT Infrastructure and Operations

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

Strategic Leadership

• Develop and execute a forward-looking I&O strategy that aligns with our business goals.
• Drive innovation by exploring emerging technologies and industry best practices.
• Champion ITIL practices and drive process improvements.

Management of Operations

Global Infrastructure Management:

• Oversee the design, deployment, and maintenance of our global IT infrastructure, including networks, servers, storage, and cloud services.
• Ensure scalability, reliability, and security across all infrastructure components.
• Collaborate with regional teams to optimize local infrastructure while maintaining global standards.

Operational Excellence:

• Lead incident response, problem resolution, and capacity planning efforts.
• Implement robust monitoring and automation tools to enhance system reliability.

Security and Compliance:

• As the Global Head of IT Infrastructure and Operations, you'll be at the forefront of safeguarding our digital assets. Here's what this entails: Establish and enforce security policies, protocols, and access controls.:
  • Policy Development:Establish and enforce security policies, protocols, and controls that cover data protection, access management, encryption.
  • Threat Mitigation: Collaborate with our cybersecurity teams to identify and mitigate risks. Stay informed about emerging threats and vulnerabilities. Promote security awareness among the team.
  • Security Audits: Regularly assess our infrastructure for vulnerabilities, ensuring compliance with industry standards (such as ISO 27001) and legal requirements (such as GDPR).
  • Regulatory Compliance: Stay abreast of relevant regulations (e.g., GDPR, HIPAA, SOX) and ensure our infrastructure aligns with these requirements.
  • Audits and Assessments: Prepare for assessments by providing evidence of compliance.
  • Risk Management: Identify compliance risks and propose controls to mitigate them.Compliance is critical to maintaining trust and adhering to legal obligations. Here's how you'll handle it:
  • Vendor Compliance: Evaluate third-party vendors' compliance with our standards and contractual obligations

Change Management:

• Lead change initiatives related to infrastructure upgrades, migrations, and transformations.
• Communicate effectively with stakeholders to minimize disruptions.
• Foster a culture of adaptability and resilience.

Vendor Management:

• Evaluate and manage relationships with technology vendors, service providers, and partners.
• Negotiate contracts, service-level agreements, and pricing terms.
• Drive vendor performance and accountability.

Team Development

Team Leadership:

• Build and mentor a high-performing global I&O team.
• Promote collaboration, knowledge sharing, and skill development.
• Create a positive work environment that encourages creativity and growth.

Collaboration and Communication:

• Work closely with IT teams, security teams, legal, compliance, business units and their executive leadership.
• Communicate on resilience strategies, progress, and challenges to relevant stakeholders.
• Participate in cross-functional committees related to risk management and business continuity.
• Engage with external auditors and regulatory bodies as needed.
• Foster strong relationships with key stakeholders.

• Bachelor's degree in computer science, Information Systems, or a related field.
• Certifications: Preferred certifications include Certified Information Systems Security Professional (CISSP), ITIL certification, Certified Business Continuity Professional (CBCP), or Certified Information Systems Auditor (CISA).
• Experience:
• Proven experience (5+ years) in IT infrastructure management, including global operations.
• Strong knowledge of IT networks, infrastructure, virtualization, and cloud environments.
• Familiarity with relevant frameworks (e.g., NIST, ISO 22301).
• Excellent problem-solving and communication skills.

• Strong understanding of GRC (Governance, Risk, and Compliance) principles.
• Familiarity with industry standards and frameworks (e.g., NIST, ISO, CIS).
• Excellent project management and leadership skills. Effective communication and collaboration abilities.
• This position may require occassional after-hours availability for incident response and testing.

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.