Our Client is an established company in Singapore, who is seeking to recruit an IT Helpdesk Support.
IT Helpdesk Support
You will be part of a team operating as IT helpdesk as the first point of contact to users. The job responsibility involves assisting users remotely in resolving issues encountered in their daily use of IT systems, answering queries concerning usage of standard applications and IT services, and servicing request calls. You are expected to resolve most of the PC client services calls, and be able to troubleshoot effectively, isolate the problem and dispatch the call to the next level, if necessary.
Job Requirements
- ITE/ Diploma in IT/ Engineering preferred
- Recent diploma graduates with relevant internship experience will be considered too
- Excellent communication skills with high level of customer oriented skills
- Ability to perform 12 hrs shift duty
JJ Consulting Services
EA Licence No.: 12C6207
