We have a Clinic Admin Executive vacancy at Island Veterinary Clinic!
We are seeking a dedicated Clinic Admin Executive who can proactively address issues that arise in patient care and vendor liaison as well as to assist in the daily administrative operations of our clinic.
Our clinic is spacious and comfortable, and we serve a loyal and affable clientele. The successful candidate will partner closely with the Practice Director to support a team of veterinary professionals and support staff to ensure the practice meets all operational and quality standards smoothly while delivering the highest level of customer service to clients and their pets.
The scope of this role covers but not limited to:
· Management of daily operations between internal teams;
· Establish and review SOP and workflow for efficiency;
· Maintain financial records and ensure compliance to applicable laws and regulations;
· Assist in IT systems downtime, upgrade, and deployment activities;
· Highlight any potential/ issues to the Practice Director promptly;
· Responsible for the maintenance of all necessary veterinary equipment;
· Schedule and organize veterinary appointments;
· Manage client complaints and inquiries;
· Monitor and maintain inventory movement and ordering.
Do you possess the following:
· Minimally 3 years of work experience required (health care, veterinary profession, service industry, etc.);
· Proficient in Microsoft Office Application;
· Independent, self-motivated, capable to meet tight timelines;
· Attention to details and accuracy with strong sense of urgency;
· Able to multitask and remain calm under pressure;
· Strong interpersonal and communication skills.
The successful Applicant will be required to work a 5 day week from 9.30 am to 5.30 pm ( Monday to Friday).
Flexi hours can also be considered .
