- Responsible for the sales support in the sales office
- Handle sales enquiries and follow up with the customer Prepare quotation and negotiation
- Monitor and arrange delivery with forwarder
- Issue shipping documents for outgoing shipment to countries like ASEAN countries (Thailand, Vietnam, Philippines,Indonesia, Sri Lanka, Nepal, etc)
- Order processing through SAP System (material management and sales & distribution module)
- Monitor payment by customer with Finance and customer credit limit
- Monitor the stock level.
- Prepare monthly and quarterly reporting
- Stock ordering with Regional President and Managing Director to the factories
Key Performance Indicators
- Timely administration of day-to-day activities
- Accurate reports and statistical database
- Quality customer servicing and enquiries and complaints handling
Decision-Making
- Response to enquiries and complaints
- Liaising with the Manager in charge on sales orders
Requirement:
- Preferably a Diploma with min. 3 years of hands on experience in customer service
- Proficient in SAP S4 Hana or SAP (Sales & Distribution Module and Material Management module).
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
