Job Description
- Work closely with sales team to establish and maintain an assertive brand outreach on social platforms.
- Develop and execute social media strategies to meet brand objectives.
- Manage posting and advertising on platforms such as Facebook, Instagram, TikTok etc.
- Monitor the organisation's social media accounts and ensure brand consistency in all social media messages, produce reports, etc.
- Create relevant and versatile content to engage target audiences, promote our brand and drive engagement.
- Report and analyse the performance of social media campaigns and provide insights on performance metrics.
- Manage outreach with third-party influencers and plan live events, webinars or conferences.
- Lead and instruct cross-functional teams (content, graphics, marketing) in a fast-paced environment with multiple deadlines.
Required skills and qualifications
- Experience of at least three (3) years in digital marketing, content writing, web design and social media management.
- Excellent written and verbal communication skills with problem-solving acumen.
- Expertise in social media platforms (like Facebook, Instagram, TikTok etc.).
- Familiarity with customer service and customer relations.
- Strong attention to detail with time-management and organisational skills.
- Ability to work independently and manage multiple tasks with ease.
- Working in Retail Environment
