Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.
Key Responsibilities
- Discuss and identify clients’ communications needs
- Work closely with the wider consortium to deliver 360 solutions
- Identify client growth opportunities
- Help ensure campaigns reach their performance goals
- Negotiating with clients, solving any problems and making sure deadlines are met.
- Day-to-day activities will change constantly to meet business growth
- Keenly monitor campaigns with the aim to optimise results
- Maintain accurate records of budgets, contact reports, campaign reports, etc.
- Customise new business proposals that are meaningful and compelling
- AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account
Qualifications
- Minimum of three years’ experience in an advertising agency environment
- Possess strong project management skills
- Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
- Understanding of branding and communications preferred
- Microsoft Office proficiency
- Be energetic and passionate with a can-do spirit
