The position of Regional Account Management Executive is to nurture and grow existing regional or strategic accounts within the network. It is a client-facing role which requires both operations knowledge and business development appeal. Managing both internal and external stakeholders will be crucial to the success of every project.
Responsibilities:-
- Support customer inquiries with pricing details, provide product information.
- Cultivate and maintain positive relationships with customers to enhance customer satisfaction and loyalty.
- Managing RFQs – liaise with multiple countries, prepare proposals, support solutions and implementation.
- Address and resolve customer issues or concerns in a timely and professional manner.
- Prepare and lead monthly/quarterly business reviews with customer as required.
- Process sales orders accurately and efficiently, ensuring all relevant information is captured.
- Coordinate with internal departments, such as inventory and shipping, to facilitate smooth order fulfilment.
- Collaborate with cross-functional teams to implement improvements and streamline workflows.
Requirements:-
- Bachelor’s degree in accepted University
- 2-3 years in relevant field – Business, supply chain
- Microsoft Office – Full suite (Excel, PowerPoint, Word)
- Business Intelligence Tools – a plus point
