Job description
- Serve as the primary point of contact for new and existing institutional client relationships, pre- and post-onboarding process.
- Drive client engagement proactively, reaching out to better understand their needs and any changes to theirworkflow.
- Update clients on any new Company features or products that would positively impact their business.
- Facilitate onboarding calls to educate clients and prospects on product features/workflows and answer anytechnical-related questions.
- Prepare and present reports on client activity to the Company management team.
- Act as a liaison between the client and other internal teams, including Engineering, Product, QA, andCompliance for any issues, developments and product feedback.
- Show the highest level of professionalism both internally and externally.
JOB REQUIREMENTS:
- Passionate about crypto & finance with a solid understanding of derivatives and sales & trading workflows including electronic trading - Strict Requirement
- 2-5 years of working experience on an institutional sales desk with derivatives experience (FX, Fixed Income,Equities, etc) and preferably 1+ year of working experience within crypto institutional sales.
- Strong network of existing clients and connections within crypto
- Exceptional communication skills to provide coverage and service a wide range of clients via multiple channelsof communication (direct chats, video calls, email)
- Clear track record of meeting and exceeding revenue goals
- Ability to multitask and independently assess issues to provide client resolutions & work with a globallydistributed team.
- Team player, with strong time management skills and an ability to prioritize key matters.
- Eagerness to help clients and assist in their trading workflows on Paradigm.
