HCSA Dayspring Residential Treatment Centre offers a caring, safe and therapeutic environment to help teenage girls who have suffered the complex trauma of physical, sexual or emotional abuse. Through the application of effective clinical therapies, the centre strives to help these girls become healthy individuals who can successfully reintegrate into their schools, families and society.
HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.
At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.
GENERAL SUMMARY
The Direct Care Worker is responsible for providing trauma- informed care, supervision, and management to DRTC residents.
ABOUT THE ROLE
Resident Care / Supervision / Management
1. Provide care and supervision at night according to residents’ individual care plan
2. Provide health and medical assistance to residents at night
3. Manage residents’ behaviour at night using the approved reward and discipline system
4. De-escalate and diffuse tension when residents dysregulate at night
5. Assist residents when they prepare to sleep at night and wake up in the morning for school
Shift Management
1. Complete bed checks and half-hourly rounds at night
2. Maintain order, safety, and cleanliness of the care environment at night
3. Respond to crisis situations and any unusual or challenging events at night
4. Prepare breakfast and ensure residents take their breakfast
5. Dispense residents’ daily allowance and manage the petty cash for residents’ pocket money
Documentation
1. Chart resident’s behaviour and progress using the online Residential Record.
2. Maintain an updated record of all residential records and logbooks
3. Sync online records from eDataLogger tablets to OneDrive
4. Prepare incident reports when necessary
5. Perform daily handover to staff during shift change
Others
1. Assist other DRTC departments in their job description (i.e., education, logistics, general cleaning, and maintenance, transporting, etc.) as allowed by staffing ratios
2. Participate in special projects/programmes and committees
3. Perform additional duties as required by the nature of the position or as requested by Resident Manager/AD/HOH
CANDIDATE REQUIREMENTS
Pre-Requisite:
- Direct Care Workers are required to work with young beneficiaries with complex trauma. Suitable for workers with cognitive and emotional maturity
- Must be willing to work on 3-shift rotations and over weekend/Public Holidays
- Currently pursuing part-time tertiary programme need not apply
- Must be able to work with children and teenage girls
- Licensing Agency, MSF, requires direct care staff to be minimum 21 years of age
Competencies:
- GCE 'N' Level, 'O' Level or Polytechnic qualification
- No counselling and psychological skills is required for this position
- With experience in working with youth at-risk
- With basic processing and counselling skills
- With knowledge of common issues and disorders that appears in trauma and abuse
- Suitable emotional attributes and resilence
- Good physical and mental health. Suitable emotional attributes and resilience
- Good interpersonal skills to work independently and as a team
- Energetic, enthusiastic and positive attitude to life and work
- Nurturing yet with clear, consistent and firm boundaries
Work Arrangement - Full -time; Permanent
Workplace - Pasir Panjang Road
Salary commensurate with experience. To submit resume and online job application form, please visit https://hcsa.org.sg/careers/
