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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Sales Engineer
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Service Sales Engineer

Johnson Controls (s) Pte. Ltd.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

  • Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
  • Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
  • Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
  • Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
  • Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
  • Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
  • Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
  • Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered.

What we look for:

  • Bachelor’s degree in engineering or a related field (or equivalent experience).
  • Proven experience in technical sales and/or hands-on experience, in either, HVAC, Fire, Security, or Building Management System.
  • Excellent communication and presentation skills, able to explain and present complex concepts in an easy-to-understand manner. Strong in negotiation and interpersonal abilities, chosen candidate will need to participate in and sometimes lead negotiations with vendors and customers.
  • Ability to work collaboratively with technical teams and develop relationships with all levels of clients
  • Possess strong Hunter mentality, self-motivated, goal-oriented, and able to work independently.
  • Excellent problem-solving skills and attention to detail.
  • Willingness to learn with a growth mindset.
  • Willingness to travel to customer sites within Singapore as needed.
  • Familiarity with CRM systems, such as Salesforce, is a plus.

What we offer:

  • Competitive salary
  • Paid vacation/holidays/sick time
  • Comprehensive benefits package
  • On the job/cross training opportunities
  • Encouraging and collaborative team environment
  • Dedication to safety through our Zero Harm policy

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